We understand that sometimes an item just doesn't work out. We will accept returns for store credit within 14 days of the date of your order. Please email us at firstname.lastname@example.org to authorize a return.
Returned items must be unworn, unwashed and in original condition. Gift cards, jewelry, bralettes, cami tanks, cosmetics, socks, hats, food and clearance items (40% + off) are final sales. If a discount is used that makes an item over 40% off, it is considered a final sale. BOGO 80% off or more sale items are final sale. The customer is responsible for all shipping charges.
If an item is damaged on receipt, please let us know within 5 days. Items cannot be washed or worn when claimed as damaged. After 5 days, Arrow 22 can no longer be held responsible. A return label will be sent to send the item back. You must contact us before returning a damaged item.
If an item is returned and does not meet the above criteria, it will be returned to you at your cost. If we are unable to make contact with you, we will assess a 20% restocking fee.
Returns must be sent back in a timely manner. We ask that after receiving authorization you send your return back within 3 business days. If it is sent after this timeframe you may be charged a 15% restocking fee.
Due to many items selling out quickly, we do not offer traditional exchanges. All items that are sent back are processed as a return and a gift card will be sent to your email. If you don't want to risk the item you want selling out, I encourage you to purchase the size you want and using your store credit on something else in the future. You are welcome to send a return in and wait for the gift card, but we can't guarantee the correct size will still be in stock once your return is processed.
ALL Door Buster deals are FINAL Sale. Any item marked down 40% or more is a final sale. Gift cards, jewelry, bralettes, cami tanks, cosmetics, socks, hats, food and clearance items (40% + off) are final sales. If a discount is used that makes an item over 40% off, it is considered a final sale. BOGO 80% off or more sale items are final sale. No returns will be accepted on these items.
If Sezzle is used to pay for an order that is returned, payments will continue from Sezzle and you will receive a gift card in the full purchase amount.
*Please note that colors may vary slightly due to monitor settings. Please note that pattern/pattern placement may also vary slightly.*